1. Home
  2. Patient Resources

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (423) 756-6011

"My dog got very sick and they were able to get me in at the first cancellation. Heather and Dr.Brown were amazing. I was very emotional and scared and they were understanding and caring. I had to leave my dog for a few hours for testing and fluids. Heather was very attentive and loving to my baby. Her tests came back very concerning. I thought I was going to have to put her down. Dr.Brown made sure I knew all my options and she felt like we should try some things before putting her down. I'm so happy to say she has been responding to treatment. Dr. Shulman was also very helpful and understanding as well.I am so thankful to the staff for everything they did for my sweet dog."

Tekoa P.

(423) 756-6011 Appointments
Arrow up icon Top